Certificate IV in Frontline Management

This course is provided for people seeking to develop their leadership, communication and organisational skills for a management role and for people that would like to create further education and employment opportunities.

Program Title:

Certificate IV in Frontline Management

AQF Qualification code:

BSB40807

About this Program:

This qualification delivers the foundations and content for students to provide leadership and guidance to others in the workplace. Students will learn the necessary skills and knowledge to take responsibility for the effective functioning and performance of a team, manage projects and to implement organisational plans. Suited to candidates looking to move into middle management OR already in a managerial position and aiming to enhance their organisational and communication abilities, the course will develop their understanding of the modern business functions for a variety of organisations and industry contexts.

It is particularly appropriate training for those who have come from a technical/trade background and now find they are supervising others.

Course Outcomes:

A Certificate IV in Frontline Management will qualify graduates to work in a supervisory or managerial position implementing and meeting organisational goals. This program will allow students to demonstrate key management processes and skills identified as a basis for further career advancement in industry. Practical emphasis is placed on understanding management in the areas of Administration; Communication; and Organisational Planning.

Career Opportunities:

Graduates will complete the program with skills and confidence recognised in industry. Possible job titles relevant to this qualification include:

• Middle Manager
• Coordinator
• Leading Hand
• Supervisor
• Team Leader