Brief Description:

The Certificate II in Business is run in accordance with the nationally recognised Business Services Training Package. Therefore qualifications gained are recognised throughout Australia and will account as “Recognition for Prior Learning” for further tertiary studies in related business areas. The content is designed to cover business activities in all industry sectors and within all types of organisations.

Business competencies are closely aligned with the Employability Skills defined by the Department of Education, Employment and Workplace Relations as competency standards that accurately reflect industry requirements.

Business skills enable us to take advantage of opportunities as they come, and also enable us to thrive on them. During the Certificate II course, we explore the business environment and develop skills to enable us to interact and communicate within the workplace. 

Pathways

• Recognised outcomes which will account for RPL in future related tertiary studies
• Tertiary Study – Business
• Apprenticeships/Traineeships

Content

• Participate in OHS processes
• Communicate in the workplace
• Deliver a service to customers
• Produce simple word processing documents
• Create and use simple spreadsheets
• Communicate electronically
• Create electronic presentations
• Maintain financial/business records
• Use business technology
• Organise and complete daily work activities
• Work effectively with others
• Deal with client feedback
• Create and test a CD-ROM/DVD

 
Key Competencies being developed through Training Module Elements

• Communication
• Teamwork
• Initiative and Enterprise
• Problem-Solving
• Planning and Organising
• Self Management
• Learning
• Technology

Assessment

• Outcomes based assessment, therefore, students are required to demonstrate industry determined competencies in order to receive the award of Certificate II
• Stand alone programme delivery of Training Modules by way of:
    - Test/Exam
    - Oral presentations
    - Scenerios/Case studies – problem-solving
    - Team activities
    - Research and discovery questionnaires
    - Major task activities
    - Observations/Checklists